Last Updated October 8, 2018
What Does This Policy Cover?
What Information Do We Collect?
Information You Provide To Us
We collect information you provide directly to us, such as when you fill out a form, send us an email, or request information. The types of information we collect may include your name, contact information (email address and phone number), payment card information, and information about your visit to Palmetto Dunes, such as the dates of your stay and the presence of children in the household.
Information We Collect Automatically
You can browse our Websites without telling us who you are or revealing your personally identifying information. Like most websites, however, we collect usage information automatically from all visitors to our Websites. Usage information may include your IP address or other unique device identifier, web browser and operating system; the date and time of your visit; the pages from which you navigate to and from our Websites or the search terms that lead you to our Websites; and the pages on our Websites you visit and how long you spend on each one.
Information Collected by Third Parties
As you navigate our Websites, please be aware that third parties may be able to gather information from and about you. For example, companies offering services or products through links to our site may use "cookies" to collect and use information about you and may collect information that you submit. In these cases, those third parties will use such information in accordance with their own privacy policies, which may differ substantially from our policy.
How do we use your personal information?
We will not sell or rent your personal information to anyone. However, we may use information that you provide to us or that we collect automatically for various purposes, including:
To administer, operate, and improve our Websites and Services;
To respond to an email, inquiry, or request sent by you;
To process a transaction, such as a vacation rental or other reservation;
To communicate with you, and to provide you with information you request or that we think may be of interest to you. You may opt out of such communications at any time by following the instructions in each communication;
To enable trusted third parties to provide products or services on your behalf or that you have requested. Unless we tell you differently, these companies may only use the personal information we provide to them as necessary to assist us, unless they have your consent;
To prevent fraud and to ensure the safety and security of our Websites;
To comply with applicable legal obligations, such as responding to a subpoena or a court order, or to protect our rights.
In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of our business assets.
We may share aggregated, non-personally identifiable information about our users for a variety of purposes, including marketing and promotions. However, in these situations, we do not disclose any information that could be used to identify you personally.
Our Websites are not directed to children under the age of 16 and we do not knowingly collect, use, or disclose personal information from children under the age of 16, either directly or via any other website or online service. If you have reason to believe that a child under the age of 16 has provided personal information to us, please contact us and we will endeavor to delete that information from our databases.
Links to Other Websites
Our Websites may contain links to other websites that we do not operate or control. For example, to help generate interest in our Websites and Services, our Websites may offer you the opportunity to share information via social media platforms like Facebook, Twitter, or Instagram. Please be aware that this policy does not apply to any such third-party website. will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties.
Residents of California
Under California Civil Code §§ 1798.83-1798.84, once per calendar year California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year. To obtain this information please write to us at: Erica Sheets, Palmetto Dunes Oceanfront Resort, 10 Queens Folly Beach Road, P.O. Box 5628, Hilton Head Island, SC 29938, USA.
“Do Not Track” Signals
“Do Not Track” is a setting available in most web browsers setting that asks a web application disable its tracking of an individual user. There is currently no consensus yet on how companies should respond to Do Not Track signals. At this time, we do not respond to Do Not Track signals. You can learn more about Do Not Track by visiting https://allaboutdnt.com.
How do we keep your information secure?
We have adopted reasonable and appropriate physical and electronic safeguards to protect your personal information by preventing unauthorized access, maintaining data accuracy, and ensuring the correct use of information. Among other things, we use the Secure Sockets Layer (SSL) protocol, which encrypts any personal information you provide to us by scrambling it before it is sent to us from your computer. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us.
How do I correct my information or “opt-out"?
Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number or email address. You may correct your personal information or opt out of future communications from us (i.e., mailings, calls, etc.) by sending a request to firstname.lastname@example.org. We will use our best efforts to remove your personal information from our systems within 30 days of your request; however, we cannot promise to remove you from any list or database we don’t control.
Information for EU and Swiss Residents
Our principal place of business is in the United States. By using our Websites or Services, you expressly consent to your information being processed in the United States.
Our Legal Basis for Processing
Generally, we rely on our legitimate interests in order to process your personal information. For example, we rely on this legal ground if we use your personal information to manage and administer our relationship with you; to deliver and improve our Websites and Services; to personalize your experience on our Websites; and, when necessary, to protect or defend our or another’s rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues. In addition, there may be situations where other grounds for processing may exist, such as when you consent to our processing your personal information to complete a transaction.
Right of Access/Portability: You can ask to review details about the information we hold about you and how that information has been used and disclosed. Note that we may request to verify your identification before fulfilling your request. You can also request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organizations.
Right to Correct Information: You may ask that we make corrections to any information we hold, if you believe such correction to be necessary.
Right to Restrict Processing or to Request Erasure of Information: You also have the right in certain circumstances to ask us to restrict processing of your personal information or to erase your personal information. Where you have consented to our use of your personal information, you can withdraw your consent at any time.
You can make a request to exercise any of these rights by emailing us at [email address] or by writing to us at the address provided under “Contact Us.”
Changes to this Policy
We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the Policy. By continuing to use our Websites after such updates, you are agreeing to the terms of the then-current Policy. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.
There are different types of cookies and other technologies used our Website:
“Session cookies” – These cookies only last as long as your online session, and disappear from your computer or device when you close your browser.
“Persistent cookies” – These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.
“Web Beacons/Pixels” – Some of our web pages and emails may also contain small electronic images known as web beacons, clear GIFs, or single-pixel GIFs. These images typically work in conjunction with cookies to collect data, such as counting the number of users who have visited a web page or acted upon one of our email digests.
Cookies We Place
We place our own cookies on your computer to track certain information about you while you are using our websites. For example, we place a session cookie on your computer each time you visit our website. Through these cookies we are able to collect information about how you use the Website, including what browser you may be using, your IP address, the URL address you came to our website from, and the URL you visit when you leave our website (even if those URLs are not on our Website). We also utilize email web beacons to monitor whether our emails are being delivered and read.
Facebook, Twitter, and other Social Network Cookies
Our content pages allow you to share content appearing on our website to your social media accounts through the “Like,” “Tweet,” or similar buttons displayed on such pages. To accomplish this, we embed code that such third party social networks provide and that we do not control. These buttons know that you are logged in to your social network account and therefore such social networks could also know that you are viewing our website.
When using our website, you may be directed to other websites for various purposes, such as making reservations for dining or an excursion, or for other reasons. these websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
How You Can Control Cookies
Many of the cookies used on our website and through emails can be disabled through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools,” or “Edit” menus in your browser. Please note that disabling a cookie or a category of cookies does not delete the cookie from your browser unless you manually remove it through your browser.
If you have any questions or concerns regarding our policies or our data collection practices, please contact us as follows:
Palmetto Dunes Oceanfront Resort
10 Queens Folly Road, PO Box 5628
Hilton Head Island, SC 29938